Faq's

❓ Frequently Asked Questions (FAQs) – Wishrova

We’ve gathered the most common questions to make your shopping experience simple and smooth.

💳 Payments

Q: What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, American Express. PayPal integration is coming soon.

Q: Is my payment information secure?
Yes. All transactions are protected with SSL encryption, the industry standard for secure online payments. We never store or share your personal payment details.

🚚 Shipping & Delivery

Q: Do you ship internationally?
Yes! Wishrova ships worldwide with trusted delivery partners.

Q: Where are orders shipped from?
Your order may ship from our warehouses depending on stock availability and your location.

Q: How long does it take to process and ship my order?

Processing: 1–3 business days (may take up to 5 days during peak seasons).
Delivery Times:
• USA: 5–12 business days
• International: 7–15 business days

Q: Will I receive tracking information?
Yes. A tracking number will be emailed to you once your order is shipped.

Q: My tracking number doesn’t work. What should I do?
Tracking updates can take 48–72 hours. If it still doesn’t update, please email us at support@wishrova.com.

Q: The tracking shows “Delivered” but I didn’t receive my package.
Sometimes packages are marked as delivered when they arrive at the local post office. Please allow a few days or check with your local postal service.

Q: How much does shipping cost?
We offer FREE standard shipping worldwide 🌍 on eligible orders.

🎒 Returns & Refunds

Q: What if I receive a damaged or faulty product?
Email us at support@wishrova.com with a photo or video of the issue. We’ll replace your item free of charge.

Q: What if I entered the wrong shipping address or selected the wrong variant?
Contact us immediately at support@wishrova.com. If your order hasn’t shipped yet, we’ll update it. Once shipped, changes cannot be made and refunds won’t apply.

Q: Can I change my shipping address after placing an order?
Yes, but only if your order is still in processing. Contact us ASAP to request changes.

Q: My package is stuck in customs. What should I do?
Customs clearance depends on your country. Please contact your local customs office for updates. Wishrova is not responsible for delays or additional duties.

📩 Contact Us

Still have questions? We’re here to help!
📧 support@wishrova.com